Recall

Out of an abundance of caution Total Saddle Fit is conducting a voluntary safety recall, in cooperation with the Consumer Product Safety Commission, of original Western Shoulder Relief Cinches produced in August 2021 and earlier.  Over time some of these older cinch can come apart and pose a fall or injury hazard to a rider.

Consumers should stop using the recalled cinch and contact Total Saddle Fit by email for a free replacement with a new robust model cinch.  A shipping label will be provided.  The recalled cinch must be returned before receiving a replacement.

It has always been our company culture to stand behind what we make and support our customers. While this only applies to a small percentage of Shoulder Relief Cinches, we want to err on the side of caution.  This ethos is the reason for us reaching out.

Please note, this recall does not apply to any of our newer Shoulder Relief Cinches with the Balance Buckle.

It does not apply to any StretchTec Shoulder Relief Cinches with center elastic.

Additionally, any cinches purchased from us in 2022 or later are not part of the recall.

Email us at: care@totalsaddlefit.com.

Thank You,

Total Saddle Fit Team