Refund policy

All returns are accepted, in any condition with no questions asked, as long as they are postmarked within 90 days of when you received the item.

The fastest way to process a return is through our return portal - link at the bottom of our website.  This will refund your money with the actual cost of the return shipping deducted.

We do not offer exchanges.  For customers looking to exchange a product, it is a faster turn around to immediately order the new product and submit for a refund on the original.

You're also welcome to ship back products with the carrier of your choice.  Please send all items with your email address and order number to:

 

Total Saddle Fit

13961 Campo Road

Suite 338

Jamul CA 91935

 

PS. If you need a product warrantied, please go to the WARRANTY link at the bottom of this screen.